Last updated: 11/15/2025
This SMS/Text Messaging Privacy Policy explains how we collect, use, and protect information when you receive text messages from Farris Insurance Advisors.
1. Information We Collect
When you sign up to receive text messages, we may collect:
- Your mobile phone number
- Your name (if provided)
- Any messages you send to us
We do not collect sensitive personal information through SMS unless you choose to send it.
2. How We Use Your Information
We may use the information we collect to:
- Send you transactional messages (e.g., appointment reminders, updates, confirmations)
- Send marketing or promotional messages (only if you have opted in)
- Respond to your inquiries
You can opt out of promotional messages at any time.
3. Opt-Out and Unsubscribe
You can stop receiving SMS messages at any time by replying:
- “STOP” to end all text messages
- “HELP” for assistance
After opting out, you may still receive important non-marketing messages when necessary (e.g., account or service notifications).
4. Message Frequency
Message frequency may vary based on your interactions and preferences. Standard message and data rates may apply.
5. Sharing Your Information
We do not sell or share your phone number with third parties for their own marketing purposes.
We may share information with:
- Service providers who help deliver text messages
- Legal authorities if required by law
All service providers must protect your data and use it only for authorized purposes.
6. Data Security
We take reasonable measures to protect your information, including secure systems and limited access. However, SMS is not a fully secure communication channel, and we cannot guarantee its absolute security.
7. Children’s Privacy
Our SMS services are not intended for children under 13. We do not knowingly collect information from children under 13.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted with a revised “Last updated” date.
9. Contact Us
If you have any questions about this SMS/Text Messaging Privacy Policy, please contact us at:
Email: info@farrisinsadvisors.com
Phone: 336-890-8800
Address: 100 East Lake Dr, Greensboro, NC 27403
